APP Download Method and FAQ List

MGBX Exchange System Support

1. Supported Systems by MGBX Exchange:

•Mobile Devices: Supports various versions of Android and iOS systems.

•Tablets: Supports iPad.

•PC: Accessible via web browsers.

MGBX Exchange App Download Methods, Common Issues, and Solutions

2. App Download Methods:

2.1 For iOS Users:

iOS users can obtain the app through the App Store.

2.2 For Android Users:

Android users can download the app locally. If you are using a Huawei phone, it is recommended to follow these steps for installation:

•Step 1: Go to Settings > Security > More Security Settings, and enable the “Install apps from external sources” option.

•Step 2: Disable the enhanced protection function of Pure Mode. Navigation: Settings > System & updates > Pure Mode > Enhanced Protection, select “Off.”

If the installation still fails after following the above steps, try the following method:

•Enable Airplane Mode: After downloading, enable Airplane Mode, turn off all networks (mobile data and Wi-Fi), and then attempt the installation again.

If you encounter other issues, please contact MGBX's online support for assistance.

MGBX Overseas Store Download Method

Users can change their Apple ID region to the United States themselves.
1. Log out: Open the App Store, tap the profile icon in the top right corner, scroll to the bottom, and tap "Sign Out".
2. Change region: Log in to your account, go to "Account Settings" -> "Country/Region", and select "United States".
3. Fill in information: Select "None" for the payment method. For the address and phone number, you can use virtual information generated by a "US address generator". Then tap "Done".

Friendly Reminders

•Recognize Official Sources: Ensure that you download the app through official channels to avoid fraudulent versions.

•Verify Information: If you have any doubts or issues, please contact and verify with official staff promptly.