Dear MGBX Users:
Due to a recent large-scale outage of Microsoft services, some users using Microsoft email accounts (including but not limited to Outlook, Hotmail, Live, MSN, etc.) may be unable to receive emails from MGBX normally (including verification codes, security notifications, withdrawal confirmations, etc.).
This issue is caused by a service interruption on Microsoft's side and is not a system failure of our platform. Microsoft is still working on an emergency fix; the specific recovery time shall be subject to Microsoft's official announcements.
Recommended actions:
- If your account is currently bound to a Microsoft email address and you urgently need to receive verification codes or important notifications, we recommend temporarily switching to another email provider (e.g., Gmail, QQ Mail, 163 Mail, corporate email, etc.).
- How to change: Log in to your MGBX account → Security Center → Change Bound Email.
- After Microsoft's services are restored, you may decide on your own whether to switch back to your original email address.
We will continue to monitor Microsoft's repair progress and will promptly provide updates should there be any further impact. We apologize for any inconvenience caused.
MGBX Team
November 13, 2026
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