Dear Users,
In our ongoing commitment to maintaining a fair and just trading environment, MGBX continuously enhances its risk control mechanisms and enforces strict actions against any behavior that disrupts market order.
Recently, the platform's risk control system detected and confirmed that certain users exploited system vulnerabilities to engage in illicit arbitrage through hedging trades. Such actions constitute serious violations of the MGBX Service Agreement, User Agreement, and risk control policies.
To protect the legitimate rights and interests of compliant users, MGBX upholds a zero-tolerance policy toward such misconduct and has decided to implement the following measures:
I. Disciplinary Actions Against Violations
- In accordance with the Slippage Protection Program and the Automated Risk Control Model for Abnormal Trading, partner rewards for the day of the identified abnormal trading activity will be issued at a 50% reduction;
- All illegitimate profits generated through the identified transactions will be recovered to uphold overall fairness on the platform;
- The involved accounts have been placed under heightened monitoring. Any recurrence of similar behavior will result in immediate account suspension and revocation of all trading privileges.
Impacted Users' UIDs:
1003018,1032726,1033442,1033923,1033935,1033353,1034923,1034863,1034940,1034942,1034924
II. Official Warning
MGBX will continue to enhance its risk monitoring and will thoroughly investigate any attempt to profit through false identities, abnormal trading patterns, or other prohibited means. Violations will be dealt with strictly in accordance with platform rules.
III. User Guidance
- Protection of Compliant Users: These measures do not affect users who have adhered to all platform regulations and conducted normal trading activities.
- Appeals Process: If you have any concerns regarding your account status, please contact our official support team within 3 days of this announcement to submit an appeal. We will promptly verify and respond.
MGBX remains committed to fostering a technology-driven and fair trading ecosystem. We will resolutely crack down on any activity that disrupts market order, ensuring the safety and rights of all compliant users.
Thank you for your understanding and continued support.
If you have any questions, please do not hesitate to contact the official MGBX team.
MGBX Team
April 13, 2025
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